Critical point
Wait times came up in 5 private QR check-ins this week, not on Google or Healthgrades yet. Reach out now.
“I waited 40 minutes past my appointment time and no one at the front desk explained the delay.”
Catch unhappy patients before they go public.
One frustrated visit can sit on Google or Healthgrades for years and cost you the next booking. A post-visit QR lets patients flag issues privately while your team can still fix them, then helps you earn the fresh reviews that fill your schedule.
Private QR feedback plus reviews from Google, Healthgrades, and more
30+
67%
Fewer bad reviews going public
3×
More positive reviews from patients
40%
Higher in local Google search
Built for dental, ortho, optometry, derm, and physio clinics
Marco V.
1d agoWaited 45 minutes past my appointment and no one explained the delay. Almost left a review on Google.
Priya K.
22m agoDr. Chen took time to explain my treatment plan. Front desk was kind and checkout was smooth.
Elena R.
3d agoEasy booking online and the hygienist was gentle. Already recommended the practice to family.
Jamie L.
5m agoDo you have any openings for a new patient exam this week? Prefer mornings if possible.
Chris M.
2d agoThorough eye exam and clear lens options. Wait time was a bit long but staff kept us updated.
Anonymous
4h agoSame-day sick visit when my daughter had a fever. Nurse was calm and the doctor called with results quickly.
Dana W.
1h agoFollow-up after my consultation went well. Appreciated the check-in text and clear aftercare instructions.
This week
Patient sentiment themes
Wait time78%
Staff friendliness52%
Week highlight
You resolved a wait-time complaint privately this week. No new one-star post on Healthgrades.
A bad review on Google or Healthgrades can cost you the next patient.
Patients compare clinics on Google, Healthgrades, Zocdoc, and more. One frustrated visit can leave a public one-star review that stays up for years and scares off new bookings.
Yotru pulls those reviews into one inbox so you can reply faster and spot patterns early. Pair that with private QR feedback after each visit and your team can recover the visit before it becomes another public post.
0%
Of patients check online reviews before choosing a clinic (widely cited)
0%
Of healthcare searches start on Google (widely cited)
0×
More visibility when your review profile stays active (illustrative)
0+
Review platforms you can connect in one inbox
Hear what patients really think before it is public.
Most unhappy patients will not say anything at the desk. A post-visit QR lets you hear concerns privately and recover the visit before frustration hits Google.
QR at checkout or on the receipt
Patients scan after their visit and share feedback in seconds.
Private, not public
Nothing posts to Google or Healthgrades. Your team sees it in the dashboard.
Recover before it spreads
Follow up privately and fix the visit before it becomes a public review.
Private vs public
Public reviews are your reputation
Private QR feedback is your early warning: coach the team this week, not after a one-star post.
Show up on Google Maps when patients search nearby.
Fresh review activity keeps your profile looking active and trustworthy.
Get more reviews so new patients find you.
Quiet profiles lose bookings. Fresh reviews on Google and Healthgrades help new patients find you.
More reviews
Invite patients to leave honest reviews at the right time.
Show up on Google
Fresh reviews help you rank when patients search nearby.
Reply from one inbox
Safe public replies. Auto-send or review first.
Recover visits privately
Fix issues through follow-up before they go public.
How Yotru works
Three simple steps: recover visits privately, reply on public sites, and grow fresh Google reviews.
01
Watch all your reviews
Connect Google, Healthgrades, Yelp, Facebook, and the sites you use. See new posts in one inbox and reply from the same place.
02
Let patients reach you privately
Add a QR at checkout or on the receipt after each visit. If something went wrong, you hear first. Follow up privately and resolve the visit before frustration becomes a public review.
03
Ask for more reviews
Invite patients to leave honest reviews on Google, Healthgrades, Zocdoc, WebMD, and 30+ more platforms. One QR sends them to the right site so fresh stars help you show up on Google Maps when patients search.
Protect your reputation. Win more reviews.
Catch visit issues early with private QR feedback, reply on Google and Healthgrades from one inbox, and invite every patient to leave honest reviews. One dashboard for dental, ortho, optometry, derm, physio, and chiro teams.
Built for dental, ortho, optometry, derm, physio, and more
Questions?
Here are straight answers
Yotru is patient review software for private-pay clinics. It helps you recover visit issues through private QR feedback, reply safely on public sites, and grow reviews on Google, Healthgrades, and other platforms.
After a visit, the patient scans a QR or opens a link. They share candid feedback in private. Your team can follow up, resolve the issue, and invite them to leave an honest public review when they are ready.
Yotru is designed with health-privacy requirements in mind, including PHIPA, PIPEDA, and HIPAA-aligned safeguards where applicable. Private feedback stays in your secure dashboard. Public replies never confirm a patient relationship. We do not publish a compliance certification until counsel verification is complete.
Dental and orthodontics, optometry, dermatology, physiotherapy, chiropractic, and other private-pay clinics where local search and reviews drive new patients.
Google, Healthgrades, Zocdoc, Yelp, Facebook, Instagram, and more. We focus on the sites patients actually use when choosing a clinic.
Yotru writes replies for Google, Healthgrades, and other public sites that never confirm a patient relationship. Send them automatically or review and edit first. You choose the workflow.
Yes. Start free and look at a sample dashboard. Connect your clinic when you are ready.